Audience
Services businesses (construction, HoReCa, clinics) with a high volume of repetitive customer questions
Problem
The support or front-desk team is overloaded with the same questions — hours, pricing, services, availability — which eat up time and can't be handled 24/7 by a human.
How it works
The AI chatbot answers instantly from the company's real knowledge base (documents, FAQs, site pages), without inventing information. When it can't find the answer, it clearly escalates to a human — phone, WhatsApp, or a form. Leads are captured automatically and sent by email, with a full conversation transcript.
How it works in practice
We build the chatbot on our own platform (Cloudflare Worker + database), with a separate knowledge base for each client. The core principle is simple: the bot only answers from your business’s verified information — it doesn’t invent prices, hours, or services that don’t exist.
This is exactly the model we run for our construction and HoReCa clients: a bot grounded in a real knowledge base, automatic escalation to a human for complex cases, lead capture, and an email notification/transcript for every relevant conversation.
What you get
- A chat widget installable on your site (a single script tag)
- A knowledge base built from your existing documents and pages
- Automatic escalation to phone/WhatsApp/form when the bot doesn’t have the answer
- A dashboard with all conversations, leads, and stats
- A privacy policy adapted from your business’s existing one
Who it’s for
Any services business where customers ask the same 10-15 questions over and over — and where every minute saved off the phone is time the team gets back.